Team Culture

Leaders Resolving Divisive Conflict Between Teams And Team Members

How can leaders resolve divisive conflict within their teams? When there's animosity and frustrations that are happening within a team, it's so easy for people to stop working with one another or even try a little bit less to work with one another. Team members start working in silos and your productivity drops.

It can cause people to feel frustrated, annoyed, scared, and uncertain. But it doesn't have to be this way just because there's divisive conflict within a team. It’s actually a great opportunity to create bonds and deepen understanding.

How do we start using conflict in a way that creates a depth of understanding and strengthens bonds? As a business consultant who works with teams to develop collaborative and productive team cultures, I want to share with you a format you can use with your team to develop a deeper understanding and create bonds with your team members during conflict.

In this video, we're going to be going over a very practical, effective method called Nonviolent Communication. I'm going to break down the four simple steps that I and many others have used to help team members understand one another and move forward.

Getting Your Team Behind A Decision

Getting your team behind a decision and execute even though they don't agree with you is every leader dream behind decision-making. But a lot of times that's not what happens.

The leader will make a decision that many people may disagree with. Some team members will not put in any extra effort to execute on it. They might even badmouth or fight against the decision.

When a team isn’t behind a decision, it can be much more challenging to execute it. Leaving people feeling frustrated, confused, annoyed, unheard, and unsafe. But that doesn't have to be the norm when making team decisions. People can disagree and still get behind the decision.

So, how do we get people behind a decision? As a business consultant who works with teams to develop collaborative and productive team cultures, I’ve gotten to work with teams to get unified even if they don’t agree.

In today’s video, I'm going to share with you a little bit about the process behind team decision-making, much of which I learned through the book Participatory Decision-Making. I’ve used this model with a variety of teams which helped them become more aligned and united.